Privacy and Security Policy

We have created this privacy statement in order to advise you on our firm commitment to privacy. At Tezsa, we want you to feel comfortable using our website. We will never willfully sell, trade, rent, disclose or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights or property of Tezsa.

The following discloses how we gather information about our customers for our web site.

When you visit our website, your computer exchanges information with other computer systems in order to display pages, select specific information and enable you to buy products and services. During this exchange, Tezsa gathers information only to: * Fulfill your requests accurately and quickly. * Identify ways we can improve our site to enhance your visit.

How Does t’Zerah Protect Your Transaction

We use state-of-the-art technology to protect your data from unauthorized third parties, in other words, this site has security measures in place to protect the loss, misuse and alteration of the information under our control. Currently Tezsa uses Secure Socket Layer (SSL) software to protect your data. SSL encrypts any personal information transmitted over the Internet. In addition, the servers of our service provider are protected by a firewall to prevent unauthorized access to stored information. In addition to using a secure server system that encrypts your order information, orders with payment information are not transmitted to us. Instead, a designated individual in the company accesses the orders using a password-protected back office system. Orders are retrieved via this system and then deleted from the secure server. Each order is then processed manually using the same process we use for fax and telephone orders. At no time is your payment information or any personal data transmitted to a third party for verification or processing. Once the order is retrieved, all portions of the order fulfillment process are handled internally.

What Specific Information Does t’Zerah Gather?

As a rule, we only use your IP address to help diagnose problems with our server, and to administer our web site. During your visit, you may have the option of providing the following information that is stored in our systems:

  • Your name and password that enable access to special areas of our website.
  • Your e-mail or mailing address to receive special offers or other information you requested.
  • Your phone number so we may contact you if you request, or if we have a question about information you’ve submitted. We will not call you or enable others to call you unsolicited.
  • Data you enter into a form.

What General Information Does t’Zerah Track?

Our site tracking program collects aggregate information about the number of visitors, types of browsers used, Internet Service Providers used, visit times and length, pages visited, referring pages and exit pages. This information helps us enhance our site so that visitors like you have a better experience.

How Does Our Site Remember Information?

We use a technology called “cookies” that remembers site visitors, making your visit to our site even easier. Cookies are small text files that include a temporary inquiry number, your IP address and similar data. Your web browser has a special folder on your computer where it keeps cookies. Cookies cannot harm your computer in any way. Only the website that places a cookie on your computer can read it; no other website may access the cookie that tezsa-intl.com places on your computer.

As with all web usage, it’s important that you not share your personal code or password with anyone else to avoid someone using that information to log on as you.

Our site uses an order form for customers to request information and purchase products. We collect visitors’ contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services.

Our online surveys, when implemented, will ask visitors for contact information (like their email address) and demographic information (like their zip code, age, or income level). We will use contact data from our surveys to send the user information about our company. The customer’s contact information will also be used to contact the visitor when necessary. Demographic and profile data is also collected at our site. We use this data to tailor our visitors’ experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Choice/Opt-Out

This site gives users the following options for removing themselves from our mailing lists so they do not receive any email or regular mail communications from us.

Online mailing list only:

  1. Visit the “Unsubscribe” page, enter your email address in the box, select the lists you wish to unsubscribe from and click “Stop” to be removed from our email lists.
  2. You can also click the “Unsubscribe” link in any email you receive.

Online and /or Postal Mailing Lists(s):

  1. Send an email to customerservice@tezsa-intl.com and we will remove you from our mailing and/or email list.
  2. Call our customer service department at (888) 851-8063 and ask to be removed from our mailing and/or email list.

Correct/Update

This site gives users the following options for changing and modifying information previously provided. You can make most changes to your account information using the your account link on the site and entering your email address and password. If you are unable to make a change, send email to customerservice@tezsa-intl.com or call the following telephone number: (888) 451-8063 or send a fax to 415-451-8053.

Contacting The Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact our webmaster at info@tezsa-intl.com